Who we are
Maros Solutions is committed to protecting the privacy and security of our clients’ and their customers’ personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you use our services, including email marketing, SMS marketing, social media marketing, website development, and SEO marketing. By using our services, you agree to the terms of this Privacy Policy.
Information We Collect
We may collect the following types of information:
Personal Information:
- Contact Information: Name, email address, phone number, and other contact details.
- Business Information: Company name, industry, and website URL.
- Account Information: Login credentials, profile information, and service preferences.
Usage Data:
- Website Interaction: Information on how you use our services, such as the pages you visit, the time and date of your visits, the type of browser and device you use
- .Email Engagement: Open rates, click-through rates, and other interactions with email campaigns.
- SMS Interaction: Delivery and response rates for SMS campaigns.
- Social Media Engagement: Interaction metrics for social media posts and ads.
Marketing Data:
- Data related to your marketing campaigns, including email addresses, phone numbers, and social media profiles of your customers.
How We Use Your Information
We use the collected information for various purposes, including:
Service Delivery:
- To provide, operate, and maintain our marketing services.
- To personalize your experience and tailor our services to your needs.
- To communicate with you about your account, provide customer support, and manage your subscriptions.
Marketing and Communications
- To send you promotional materials, newsletters, and updates related to our services.
- To manage and execute marketing campaigns on behalf of our clients.
- To conduct surveys and gather feedback to improve our services.
Improvement and Development:
- To analyze and understand how our services are used.
- To improve and develop new products, services, and features.
- To conduct research and analysis to enhance user experience.
Information Sharing and Disclosure
We may share your information in the following situations:
Service Providers:
- With third-party vendors, consultants, and service providers who perform services on our behalf, such as email delivery, SMS distribution, social media management, website hosting, and data analysis. These third parties are contractually obligated to protect your information and use it only for the purposes for which it was disclosed.
Legal Requirements:
- To comply with legal obligations, such as responding to subpoenas, court orders, or other legal processes.
- To protect and defend our rights, property, or safety, and that of our clients, employees, or others.
Business Transfers:
- In connection with a merger, acquisition, or sale of our business assets. In such cases, your information may be transferred as part of the transaction, and we will notify you of any changes in ownership or use of your personal information.
- Client Campaigns:
- With our clients, to provide them with data and insights about their marketing campaigns, including performance metrics and customer interactions.
Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
Your Rights and Choices
You have the following rights regarding your personal information:
Access and Correction:
- You can request access to the personal information we hold about you and request corrections if necessary.
Client Campaigns:
- With our clients, to provide them with data and insights about their marketing campaigns, including performance metrics and customer interactions.
Opt-Out:
- You can opt out of receiving marketing communications from us by following the unsubscribe instructions in the emails or by contacting us directly.
Deletion:
- You can request the deletion of your personal information, subject to certain legal and contractual restrictions.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. You are advised to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Info@marossolutions.com or 347-699-6201
By using our services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of your information as described here.